Shop Policy

Welcome to Electramaxpro! We’re excited to have you shop with us for your phone case needs. This Shop Policy explains the important rules that apply when you use our website and make purchases.

1. Ordering:

• To buy from Electramaxpro, you must be 18 years of age or older.
• Ordering is simple! Browse our phone cases, find the one you like, and add it to your cart. At checkout, enter your billing and shipping address and choose your preferred payment method.
• Once you confirm your order, you’ll receive a confirmation email with all the details.

2. Payment:

• We accept all major credit cards and debit cards for your convenience.
• You’ll need to pay for your order at the time you place it.

3. Shipping:

• We currently only ship phone cases within the United States.
• Shipping costs depend on your order total and where it’s going. You’ll see the exact cost before confirming your order.
• We offer different shipping options to fit your needs. You can choose your preferred method at checkout, along with estimated delivery times.
• Please note that delays due to customs clearance or other unforeseen circumstances are beyond our control.

4. Returns & Exchanges:

• We want you to be happy with your Electramaxpro phone case! If you’re not for any reason, we offer returns and exchanges within [Number] days of receiving your order. Here’s what you need to know:
  • Items must be returned unused, unworn, and in original packaging with any tags still attached (if applicable).
  • To return or exchange an item, contact us at contact@electramaxpro.com. We’ll provide a return authorization number (RMA) and instructions on how to return it.
  • You are responsible for covering the cost of return shipping. We recommend using a trackable service for your own records.
  • Exchanges are only available for the same phone case model in a different size or color, if we have it in stock.
  • Refunds: Once we receive and inspect your returned item, we’ll issue a full refund to your original payment method within [Number] business days.

5. Warranty:

• Our phone cases are made to last! We offer a warranty on materials and workmanship for [Warranty Time Period]. If your phone case becomes defective within this period, contact us at contact@electramaxpro.com for a warranty replacement. This warranty does not cover damage caused by normal wear and tear, misuse, or accidents.

6. Contact Us:

• If you have any questions about our Shop Policy or anything else, please don’t hesitate to contact us! You can reach us by email at contact@electramaxpro.com.

7. Changes to Shop Policy:

• We may update our Shop Policy from time to time. Any changes will be posted on our website. We recommend reviewing this policy regularly for the latest information.

We hope this comprehensive Shop Policy makes your Electramaxpro shopping experience smooth and enjoyable! If you have any questions, please get in touch. Happy shopping!